Effective Human Relations: Interpersonal and Organizational Applications, 11 edition by Barry Reece, Rhonda Brandt, Karen T. Howie
English | 2010 | 447 Pages | ISBN: 0538747501 | PDF | 12 MB
Hundreds of examples of real human relations issues and practices in successful companies keep concepts within a clear business context.This edition establishes seven major themes of effective human relations -- communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution -- as the foundation for study. Self-assessments and self-development opportunities teach readers to assume the responsibility for improving their personal skills and competencies. This edition addresses topics of emerging importance, such as generational differences. The text also explores goal-setting, the use of "branding" in the job market, technostress, and emotional intelligence. With EFFECTIVE HUMAN RELATIONS, students gain the insights, knowledge and relationship skills to deal successfully with the wide range of people-related challenges in business today.