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4-01-2014, 00:38

The Moderator's Survival Guide - Handling Common, Tricky, and Sticky Situations in User Research

Category: E-Books

The Moderator's Survival Guide - Handling Common, Tricky, and Sticky Situations in User Research

The Moderator's Survival Guide - Handling Common, Tricky, and Sticky Situations in User Research
2013 | ISBN: 0124047009 | English | 364 pages | PDF | 5 MB


The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you'll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews

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