ISBN: 0133249026 | 2013 | 513 pages | EPUB/MOBI/PDF | 5Mb
Drawing on research with 13,000,000+ employees in 840+ companies, The Enthusiastic Employee, Second Edition tells you what managers (from first-line supervisor to senior leadership) do wrong. Then it tells you something much more important: what to do instead. David Sirota and Douglas Klein detail exactly how to create an environment where enthusiasm flourishes and businesses excel.
Extensively updated with new research, case studies, and techniques (they have added over 8.6 million employees and over 400 companies to their analyses ), it now contains a detailed study of Mayo Clinic, one of the worldâ€™s most effective healthcare organizations and a true representation of the principle of partnership, as well as more in-depth descriptions of private sector exemplars of partnership, such as Costco. Other new chapters include: how the Great Recession really impacted workersâ€™ morale (bottom-line, it didnâ€™t) and how to build a true Partnership Culture that starts with senior leadership. They now debunk fashionable theories of worker â€œgenerationsâ€ (Baby Boomers, Gen X, Y, etc.) as mostly nonsenseâ€¦ clarify what theyâ€™ve learned about making business ethics and corporate social responsibility actionableâ€¦ share what research on merit pay (pay for individual performance) tells us about its likely impact on school teachers and performance (not good)â€¦discuss the utility of teleworking (and the dust-up at Yahoo)â€¦offer compelling, data-informed insights about women and minorities in the workplace, and much more. You can have enthusiastic employees, and it does matter â€“ more than it ever has. Whether youâ€™re a business leader, HR/talent management professional, or strategist, thatâ€™s the workforce you need â€“ and this is the book that will help you get it.
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