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  • Author: gravita
  • Date: 15-10-2013, 18:43
15-10-2013, 18:43

Trainsignal - ITIL Foundations Training

Category: Tutorials

Trainsignal - ITIL Foundations Training

Trainsignal - ITIL? Foundations Training


This course is designed to help individuals prepare for the ITIL® Foundations Certification examination. IT Infrastructure Library is a framework for IT Service Management best practices and can apply to any organization, large or small. Instruction will detail foundation level material surrounding concepts and terminology used in the ITIL® Service Lifecycle. Prerequisites: While there are no mandatory prerequisites, ITIL® does recommend certification candidates attend formal training. ITIL is a Registered Trade Mark of the Cabinet Office.


Lessons
Lesson 1: Introduction to ITIL®
00:11:06
00:13:49
00:20:39
Lesson 4: The Service Lifecycle
00:12:16
Lesson 5: Service Strategy
00:25:28
00:11:08
00:20:02
00:28:51
00:10:04
00:30:15
00:16:13
00:31:55
Lesson 13: Continual Service Improvement
00:16:27
Lesson 14: Preparing for Your ITIL® Foundations Certification
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